E-commerce
Online store development
An online store that does not stop at the catalogue: payments, stock, orders and invoices set up so you can run them yourself.
The product catalogue is the smallest part of an online store. The work is in what comes after: how the customer pays, what happens when stock runs out, how an order becomes an invoice and a delivery note, and who answers when something goes wrong. If that part is not in place, a store creates more work than it brings in.
What we set up
- Card, bank transfer and cash on delivery, depending on what your customers actually use
- Stock that decrements itself and hides a product when it runs out
- Order notifications to the customer and to you, with an order number you can track
- Shipping priced by weight or basket value, with free delivery above a threshold if you want one
- Terms of sale, right of withdrawal and GDPR texts, which are mandatory when selling to consumers
- Basic SEO structure across categories and products, so items can be found through search
A ready platform or a custom build
For most smaller shops a ready platform is the right choice: it sets up faster, has payments built in, and you can run it yourself. A custom build makes sense when a product has configuration a standard platform cannot handle, when it has to talk to an existing stock system, or when the number of items is large enough that platform performance starts to show.
In the first conversation we go through the number of items, how you ship, and how you already handle orders. The recommendation follows from that, not the other way round. Whether you call it a web shop, an online store or an internet shop, the questions are the same: who pays, how, and what happens after the Buy click.
Selling to consumers brings obligations
A store selling to consumers needs terms of sale, prices clearly shown with VAT, delivery details and timelines, and a withdrawal form for the fourteen-day right of return. Alongside come privacy terms naming the processors, because customer data passes through the payment system and the courier. These are not formalities bolted on at the end: inspectors check them first, and customers read them before entering a card number.
After launch
An online store is not a project that ends on launch day. Prices change, products come and go, platforms need updates. So alongside the build we agree on maintenance, whether you change content yourself with our support or leave it to us.
FAQ
Frequently asked questions
Yes, that is the goal. You get an admin area where you add products, change prices and follow orders, with a short training session and written instructions. If you would rather we did it, we agree on maintenance.
Through a contract with a payment provider. We integrate whichever you choose and test the full order flow. Card details never pass through your site, only through the provider’s system, which is also a security requirement.
It depends on the payment method and your accounting setup. Remote card payments and bank transfers follow different rules than cash. We work that part out together with your accountant, who knows how your books are kept.
From a few dozen to a few thousand without trouble. With a large catalogue, search and filtering matter more, because a customer has to reach a product in two or three clicks.